Support
Run into something? Open a ticket and we’ll sort it – a wrong price, a missing PS4 or PS5 game, your account, the API, advertising, press or privacy. Every ticket gets a reference, and we email you the moment we reply. Usually that’s within a day or two.
- Tracked tickets
- No login needed
- Reply by e-mail or here
- We read every one
1 · Tell us what’s up
Pick a topic and describe it – a wrong price, a missing game, your account or the API. The more detail, the faster we fix it.
2 · Get your reference
You’ll get a ticket number like TK-… and a copy in your inbox – no account needed to follow it.
3 · We reply – you decide
A real person answers by e-mail. Reply right here or by e-mail; the whole thread stays in one place until it’s sorted.
Quick answers first
A lot of questions have a faster answer than a ticket – please check these first:
- How the site works, accounts, wishlist alerts: see the FAQ.
- Developer / API access: read the developer docs or request a key.
- Advertising: head to Advertise with us.
- Stop wishlist e-mails: use the unsubscribe link in any alert, or your account settings.
